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Degraded

Semantic Search Fallback is partially unavailable

Mar 12 at 01:09am EDT
Affected services
Botsheets Chat API

Resolved
Mar 13 at 01:03am EDT

We have fully deployed the fix. Caches may take 1 hour to reset and we will watch the deployment carefully. If you notice any issues, please reach out via email or the FB/Discord groups.

Updated
Mar 13 at 12:29am EDT

We have identified the root cause of the issue and developed a fix. Changes may take 24 hours to propagate and sync, and we expect the service to be at normal function within the day.

Created
Mar 12 at 01:09am EDT

Our semantic search fallback for connected Google Sheets is unavailable for a small percentage of bots. We're working on fixing this issue ASAP and expect to release a fix soon. This does not affect any other bot functionalities, such as creating, managing, or chatting with bots, and querying sheets without semantic search functions as normal.