Incidents | Botsheets Incidents reported on status page for Botsheets https://status.botsheets.com/ https://d1lppblt9t2x15.cloudfront.net/logos/f86426914f9f6d2023cfebb9722b43af.png Incidents | Botsheets https://status.botsheets.com/ en Some bots are unavailable. https://status.botsheets.com/incident/489196 Tue, 31 Dec 2024 22:36:00 -0000 https://status.botsheets.com/incident/489196#83299947e15d062c96cb11c238cf6a822cd0d1028e428d2667ea59e29b6ed93b We have identified the root cause of the issue. Services are coming back online. If you are still facing issues, reach out to support. Some bots are unavailable. https://status.botsheets.com/incident/489196 Tue, 31 Dec 2024 22:36:00 -0000 https://status.botsheets.com/incident/489196#83299947e15d062c96cb11c238cf6a822cd0d1028e428d2667ea59e29b6ed93b We have identified the root cause of the issue. Services are coming back online. If you are still facing issues, reach out to support. Some bots are unavailable. https://status.botsheets.com/incident/489196 Tue, 31 Dec 2024 21:40:00 -0000 https://status.botsheets.com/incident/489196#760d8f1046472331e25b727ab1e017e16901be7fb0225ad95d6bc73bb989c494 Some chatbots are current responding with errors. We are investigating the issue. Some bots are unavailable. https://status.botsheets.com/incident/489196 Tue, 31 Dec 2024 21:40:00 -0000 https://status.botsheets.com/incident/489196#760d8f1046472331e25b727ab1e017e16901be7fb0225ad95d6bc73bb989c494 Some chatbots are current responding with errors. We are investigating the issue. Some bots are currently unavailable https://status.botsheets.com/incident/392027 Mon, 01 Jul 2024 14:52:00 -0000 https://status.botsheets.com/incident/392027#59de02ec37c9277c38e2b0447d5a7786c8068765414d471de3ff23da7346e965 We are investigating an issue with our OpenAI proxy that is affecting bots. Some bots are currently unavailable https://status.botsheets.com/incident/392027 Mon, 01 Jul 2024 14:52:00 -0000 https://status.botsheets.com/incident/392027#59de02ec37c9277c38e2b0447d5a7786c8068765414d471de3ff23da7346e965 We are investigating an issue with our OpenAI proxy that is affecting bots. Some bots were temporarily unavailable due to infra changes https://status.botsheets.com/incident/352078 Sun, 07 Apr 2024 14:25:00 -0000 https://status.botsheets.com/incident/352078#41be44437b37810743045d92a326742a93602176a2bbb2158d6be7f85af94f46 Between the hours of 08:00 - 14:00 UTC, you may have experienced degraded performance in some bots. We have identified and fixed the issue already API Maintenance https://status.botsheets.com/incident/347191 Fri, 29 Mar 2024 03:00:00 +0000 https://status.botsheets.com/incident/347191#54031aa675ac794cdd0561d548120046a1afd31b89eb20fd26a9c2c9a260b482 Maintenance completed API Maintenance https://status.botsheets.com/incident/347191 Fri, 29 Mar 2024 02:30:00 -0000 https://status.botsheets.com/incident/347191#7535a8431f16f9dd5fe340ac7cd906b46647b7658c5c97506784f269648c8e3b We're enhancing our system for you! Server upgrades and maintenance are scheduled from 10:30PM to 11:00PM EST on 3/28. While conversations and website access will remain uninterrupted, please note that third-party integrations (webhooks, APIs, sheets) may encounter temporary disruptions. We appreciate your understanding and thank you for your patience. Semantic Search Fallback is partially unavailable https://status.botsheets.com/incident/339519 Wed, 13 Mar 2024 05:03:00 -0000 https://status.botsheets.com/incident/339519#eb61290c194fa1f25971852aa7e9618af23db8cb8b00150237fbd88f6fb4608c We have fully deployed the fix. Caches may take 1 hour to reset and we will watch the deployment carefully. If you notice any issues, please reach out via email or the FB/Discord groups. Semantic Search Fallback is partially unavailable https://status.botsheets.com/incident/339519 Wed, 13 Mar 2024 04:29:00 -0000 https://status.botsheets.com/incident/339519#d3db5539a54396c37ddbd7859ed99d86d3fc6865323d8d744af76b9ea172fbd9 We have identified the root cause of the issue and developed a fix. Changes may take 24 hours to propagate and sync, and we expect the service to be at normal function within the day. Semantic Search Fallback is partially unavailable https://status.botsheets.com/incident/339519 Tue, 12 Mar 2024 05:09:00 -0000 https://status.botsheets.com/incident/339519#15aba97bd35006711df32638d573d0aefb3051040c261f3af7d447d38df5b84e Our semantic search fallback for connected Google Sheets is unavailable for a small percentage of bots. We're working on fixing this issue ASAP and expect to release a fix soon. This does not affect any other bot functionalities, such as creating, managing, or chatting with bots, and querying sheets without semantic search functions as normal.